岗位职责：
Approach and greet all customers to make them feel welcome.
招呼顾客，使他们感到非常受欢迎
Identify customer needs by asking questions.
通过询问问题确认顾客的需求
To be well-versed in product knowledge so as to assist customers and handle customers objections.
通晓产品的背景知识以用来处理顾客的异议
Good knowledge of in-house policy and procedures to efficiently serve all customers transaction.
熟悉内部的规章政策和程序以有效的为顾客提供客户服务
Assist customers by giving suggestions and alternative choice of merchandise.
通过提供合理化建议及相关候选的产品协助并引导顾客
Increase sales volume by persuading customers to upgrade their selections (when appropriate), buying additional units and informing customers on special discounts and promotions in the store.
在适当的时候通过说服顾客升级他们的选择购买额外的产品以提供销售业绩，并告知顾客目前正特殊促销打折商品的选择
Provide desired customer service levels to all customers as defined by CS2000 standards.
按照CS2000的标准来提供所需的客户服务水平
Handle unhappy/ difficult customers in a calm and collected manner.
以冷静克制的良好礼仪来迎合难打交道的顾客
Efficiently serve multiple customers at one time.
具备同时高效的为多名以上的顾客提供服务
Handle cash and Point-Of-Sales Machines after closing a sale.
销售完成后进行现金等交割
To conduct daily balancing and closing of cash collection.
进行日常的核账及结算
Ensure stocks are replenished on need-to-basis and adhere to stock replenishment procedures and guidelines.
确保库存补充，坚持需求至上的库存指导方针
Provide Manager with customers’ feedback.
向经理提供顾客意见反馈
Participate in spot check in a co-operative manner.
以合作精神来参与现货检查
岗位要求：
Age: 21 - 30 years old
年龄：21-30岁
Gender: open
性别不限
Minimum Diploma holder and above
大专学历以上
Speak fluent English
英语口语流利
Minimum 1 to 2 years of fashion apparel experience or in luxury industry will be
an added advantage.
有至少1到2年的时尚服装或奢侈品行业从业经验者优先
Excellent communication skills with a pleasant disposition.
优秀的沟通技巧和易于与人相处的个性
With strong sense of responsibility & pro-activity.
具有强烈的责任心和团队合作精神
Good selling & customer service skill.
具备良好的销售和客户服务技巧
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